Shipping policy

Last updated: November 7, 2026

Where we ship

We ship to addresses within the United States, including APO/FPO addresses where carriers allow. We do not ship internationally at this time.

Shipping options and costs

Option	Cost	What you get
Standard Shipping	Free	Delivered in 5–10 business days after processing. Includes a tracking number.
Guarantee Shipping	$4.95	Priority processing (your order is handled first) plus our Delivery Guarantee (see below). Includes a tracking number.
VIP Shipping	$12.94	The fastest carrier service available for your items, our Delivery Guarantee, and priority support with replies within 1 business day. Includes a tracking number.

You choose your shipping option at checkout. The price you see at checkout is the price you pay. We don't add handling fees.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed after 5:00 PM Mountain Time, or on weekends and holidays, start processing the next business day.

Delivery time

After your order ships, standard delivery takes 5–10 business days. Your total time from order to delivery is usually 6–12 business days. Orders ship from our fulfillment partners' warehouses, and items in one order may arrive in separate packages. Delivery times are estimates and can be affected by weather, peak holiday volume or carrier delays.

Tracking

Every order includes a tracking number, whichever shipping option you choose. We email it to you as soon as your order ships. Tracking updates may take 24–48 hours to appear.

Delivery Guarantee (Guarantee and VIP Shipping)

If your package is lost, stolen after delivery, or arrives damaged, email us within 14 days of the expected delivery date. We will send a free replacement right away, or a full refund if the item is unavailable, with no need to wait for a carrier investigation.

Lost or damaged packages (Standard Shipping)

If your tracking shows no movement for 7 business days, or your package arrives damaged, email us at support@allseasonsupply.com. We will open a claim with the carrier. If the carrier confirms the package is lost, or the item arrived damaged, we will send a replacement or a full refund. Packages marked as delivered but not received are handled through a claim with the carrier.

Address accuracy

Please check your shipping address at checkout. If you notice a mistake, email us right away and we will correct it if the order hasn't shipped yet. If a package is returned to us because of an incorrect address, we can reship it once you confirm the correct address.